We're Building Better Banking
NLCU is embarking on an initiative to build a stronger banking system.
As a result, our online, mobile, and in-branch banking systems will be evolving to continue providing modern, flexible solutions to support you and the communities we serve.
We expect these system enhancements will provide a variety of benefits to you, including a modernized digital banking experience, and the ability to readily offer new products and services to support all your financial needs, both in branch and online.
Specific details on what to expect as we get closer to our Building Better Banking launch will be provided in the coming weeks.
What is changing?As a result, our online, mobile, and in-branch banking systems will be evolving to continue providing modern, flexible solutions to support you and the communities we serve.
We expect these system enhancements will provide a variety of benefits to you, including a modernized digital banking experience, and the ability to readily offer new products and services to support all your financial needs, both in branch and online.
Specific details on what to expect as we get closer to our Building Better Banking launch will be provided in the coming weeks.
- Our mobile app, and online banking experiences will be refreshed during this initiative to ensure a smoother and more modern member experience. This means a new look and feel as well as better functionality and user experience.
- Our in-branch banking system will also be updated during this initiative. We anticipate minimal disruption to in-branch services for members.
- Your member number, account number, and online banking login will be updated. You can expect to get important information about these changes by mail.
- Members who use the Inter-Credit Union System (ICU) may experience a temporary disruption during this time, meaning you may be unable to perform transactions at a credit union other than your own. Contact us directly to learn about ICU alternatives if you use this service.
- Based on member feedback and the fast pace of digital change, now is the right time to refresh our online and mobile banking experiences.
- A modernized in branch banking system will allow us to more efficiently evolve our products and services, to serve you better, today and into the future.
- You can email us at info@nlcu.com or give us a call at 1-800-563-3300.
- Bookmark this page and watch this site for updates in the weeks ahead.
- Look for direct letter mail and/or emails from your credit union
October 17 is International Credit Union Day® and NLCU is Celebrating with a Give Back Giveaway!
On Thursday, October 17, 2024, NLCU and other credit unions around the world come together to celebrate International Credit Union Day®, an annual event that commemorates the credit union movement’s impact and achievements.
This year marks the 76th anniversary of International Credit Union Day®, which is being celebrated under the theme of “One World Through Cooperative Finance.” Credit unions are financial cooperatives that provide viable, values-based alternatives to for-profit financial institutions. More than 82,000 credit unions exist globally, providing banking services to over 403 million members in 98 countries.
We invite you to join NLCU in recognizing this important day by:
To celebrate International Credit Union Day® and give back to our communities, NLCU is holding a Give Back Giveaway Contest!
From October 17 to 31, 2024, enter your name into our draw and pick your favourite one of three shortlisted community organizations, and you and your chosen non-profit could win up to $1,500 each.
No purchase necessary. Entrants must be residents of Newfoundland and Labrador and at least 18 years of age to participate. Winners are drawn at random. Click here to read the complete contest rules and here to enter the contest.
This year marks the 76th anniversary of International Credit Union Day®, which is being celebrated under the theme of “One World Through Cooperative Finance.” Credit unions are financial cooperatives that provide viable, values-based alternatives to for-profit financial institutions. More than 82,000 credit unions exist globally, providing banking services to over 403 million members in 98 countries.
We invite you to join NLCU in recognizing this important day by:
- Making a donation to the NLCU Fall Food Drive at any one of our 12 branch locations by October 31, 2024;
- Dropping by your nearest NLCU branch and saying hello to our amazing team members;
- Entering our Give Back Giveaway Contest!
To celebrate International Credit Union Day® and give back to our communities, NLCU is holding a Give Back Giveaway Contest!
From October 17 to 31, 2024, enter your name into our draw and pick your favourite one of three shortlisted community organizations, and you and your chosen non-profit could win up to $1,500 each.
No purchase necessary. Entrants must be residents of Newfoundland and Labrador and at least 18 years of age to participate. Winners are drawn at random. Click here to read the complete contest rules and here to enter the contest.
Introducing the Business Accelerator Loan
NLCU is now offering an additional way for small business members to increase access to working capital with the Business Accelerator Loan.
The Business Accelerator Loan enables small business owners to accelerate business growth, increase financial flexibility, and have the opportunity to support sustainable practices. With it, NLCU business members can borrow up to $500,000 for working capital.
The Business Accelerator Loan is offered in partnership with BDC through its Accelerator Loan Guarantee Program. Loans are approved and issued by NLCU, and are guaranteed by BDC.
To learn more about this loan offer and eligibility, click here or contact an NLCU Commercial Business Advisor at 1-800-563-3300.
The Business Accelerator Loan enables small business owners to accelerate business growth, increase financial flexibility, and have the opportunity to support sustainable practices. With it, NLCU business members can borrow up to $500,000 for working capital.
The Business Accelerator Loan is offered in partnership with BDC through its Accelerator Loan Guarantee Program. Loans are approved and issued by NLCU, and are guaranteed by BDC.
To learn more about this loan offer and eligibility, click here or contact an NLCU Commercial Business Advisor at 1-800-563-3300.
3rd Annual NLCU Fall Food Drive
The NLCU Fall Food Drive is underway again this year.
Donations of non-perishable foods will go to local food banks in Newfoundland and Labrador. Cash donations will be given to the Community Food Sharing Association (CFSA), which distributes food to 54 food banks in the province.
For years, NLCU has given back to communities as part of its recognition of International Credit Union Day, which falls on the third Thursday in October each year. In 2022, NLCU began holding the annual food drive to help people in this province who experience food insecurity.
Donations will be accepted at all NLCU locations until October 31, 2024.
Suspicious Website Alert for collabriacreditcards.life
Our credit card partner, Collabria, recently identified a suspicious website, collabriacreditcards.life, which appears to be a phishing site designed to capture Collabria cardholder details. While not yet live, the placeholder site currently being displayed is likely to be modified to closely resemble the official Collabria website. The page description is identical to that of Collabria Financial. Please be assured that Collabria’s security team is actively working to address this risk and mitigate any potential harm to cardholders.
Official Collabria Websites and Applications
Please note that the following are the only official Collabria websites and applications:
Protect Your Credit Card InformationWe want to remind our members of the importance of remaining vigilant when conducting any credit card transactions or managing your credit card accounts online. Please be sure to take the following precautions:
- Always exercise caution when providing your Collabria credit card details online.
- Regularly review your credit card statements for any suspicious activity and promptly report any unauthorized transactions to Collabria.
- Only access the above-noted official Collabria websites and applications when managing your credit card accounts or submitting a card application.
- Avoid clicking on links from unknown sources.
Media Centre
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We're Building Better Banking
We're making important changes to our banking services to serve you better.
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NLCU is Celebrating Credit Union Day with a Give Back Giveaway!
To celebrate International Credit Union Day® and give back to our communities, NLCU is holding a Give Back Giveaway Contest!
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Introducing the Business Accelerator Loan
NLCU is now offering an additional way for small business members to increase access to working capital with the Business Accelerator Loan.
LEARN MORE
COVID-19 Update to Members
NLCU is committed to keeping our lines of communication open to inform you of our latest COVID-19 safety measures.
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