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Voting is Open for NLCU’s Board of Directors Election

Each year, NLCU holds an election for its Board of Directors. Every NLCU member who is at least 19 years of age and in good standing is entitled to vote.

Voting is open until 11:59 p.m. on April 13, 2025. To learn more about the nominees and to cast your vote, please login to Online Banking with the primary member's account number here and select the "Board of Directors Voting Form" link in the left hand navigation.

Voting results will be announced at the Annual General Meeting (AGM).

Pre-Register For NLCU's AGM

NLCU’s Annual General Meeting (AGM) will take place online via Zoom on Wednesday, April 16, 2025, commencing at 7 p.m. NDT. All members are welcome and encouraged to attend.

To participate, members are to pre-register by clicking here. Approximately 24 hours before the AGM, you will receive a confirmation email containing a link to join the meeting and a link to all meeting materials, including a digital copy of the annual report and audited financial statements.


Logging into Online Banking for the First Time

All Members:

  • Use your new Member or Group Member ID and existing Personal Access Code (PAC).
  • Change your Personal Access Code (PAC) as prompted.
  • Enable your 2-Step Verification (2SV) settings to your mobile phone number or email address.
  • Mobile App – Accept the upgrade to your current credit union mobile app.

If You Are A Small Business Member:

  • Accept the upgrade to Small Business Banking.
  • Accept the Direct Services Agreement.

Additional Features To Set-Up

There are a few recommended and optional features you can set-up now that the upgrade is finished: 

  • Set up your online banking alerts.
  • Register for Interac e-Transfer®.
  • Add your Interac e-Transfer® contacts.
  • Set up Autodeposit to your new account number.
  • Re-link your Collabria Credit Card (if available).
  • Set up your Online Login Profile by selecting “Remember Me” and name your login profile.

If You Are A Small Business Member:

  • Set up your Delegate Profiles in the Delegate Manager.
  • Consolidate your accounts in the Account Consolidation Manager.

If You Are A Mobile App User:

  • Set up your Online Login Profile by selecting “Remember Me” and name your login profile.
  • Set up Quickview for up to three accounts from the home screen.
  • Set up biometric login, available for Android and iPhone users, through the Settings menu and select “Biometric Setup”.

Introducing the Business Accelerator Loan

NLCU is now offering an additional way for small business members to increase access to working capital with the Business Accelerator Loan.

The Business Accelerator Loan enables small business owners to accelerate business growth, increase financial flexibility, and have the opportunity to support sustainable practices. With it, NLCU business members can borrow up to $500,000 for working capital.

The Business Accelerator Loan is offered in partnership with BDC through its Accelerator Loan Guarantee Program. Loans are approved and issued by NLCU, and are guaranteed by BDC.

To learn more about this loan offer and eligibility, click here or contact an NLCU Commercial Business Advisor at 1-800-563-3300.

Suspicious Website Alert for collabriacreditcards.life

Our credit card partner, Collabria, recently identified a suspicious website, collabriacreditcards.life, which appears to be a phishing site designed to capture Collabria cardholder details. While not yet live, the placeholder site currently being displayed is likely to be modified to closely resemble the official Collabria website. The page description is identical to that of Collabria Financial. Please be assured that Collabria’s security team is actively working to address this risk and mitigate any potential harm to cardholders.

Official Collabria Websites and Applications

Please note that the following are the only official Collabria websites and applications:

Protect Your Credit Card Information

We want to remind our members of the importance of remaining vigilant when conducting any credit card transactions or managing your credit card accounts online. Please be sure to take the following precautions:

  • Always exercise caution when providing your Collabria credit card details online.
  • Regularly review your credit card statements for any suspicious activity and promptly report any unauthorized transactions to Collabria.
  • Only access the above-noted official Collabria websites and applications when managing your credit card accounts or submitting a card application.
  • Avoid clicking on links from unknown sources.
Learn more about securing your accounts online by visiting Get Cyber Safe.

Media Centre

Board of Directors Election

Voting is Open for NLCU’s Board of Directors Election.

Login Steps for Online Banking and Mobile App

Having problems logging into your online banking or mobile app? Click here for a step-by-step guide.

Introducing the Business Accelerator Loan

NLCU is now offering an additional way for small business members to increase access to working capital with the Business Accelerator Loan.

LEARN MORE
 

COVID-19 Update to Members

NLCU is committed to keeping our lines of communication open to inform you of our latest COVID-19 safety measures.
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